Quote:
|
Originally Posted by Undisputedtruth
I spoken to a number of NTL employees. Even a supervisor recognised my voice. I might even have spoken to you personally.
I have not heard, not one ounce of evidence, that employees of NTL have good customer handling skills. I very much doubt they had any training at all.
NTL have an institutionalised poor customer services.
|
You may have done before everthing was regionalised but hey we're not all dense up in the grim north you know
and sorry but just as a personal note I much prefer speaking to Northern customers as they are more down to earth, friendly and you can have a decent conversation, Londoners seem to have the world on their shoulders