Quote:
|
Originally Posted by Mark W
surely its not a matter of WHERE a person works that depends on the standard of customer service (unless you are a bigoted fool of course)
surely you can recieve outstanding customer service from a barman in a reed bar on the beach in the tropics? any reasonable man (ha!) would realise that its simply how well that person offers you that particular service..........
 |
Mark, I suggest you read my post again and then come back to me, pointing exactly to where I insulted those who work in supermarkets, etc. Again, I have to say it, it's another figment of your imagination.
I can clearly state that the employees of Tesco can offer a better customer service than employees of NTL in how they relate to customers. I would even go as far to say NTL employees can learn a lot from Tesco's employees. Tescos tends to recruit the right calibre of staff and they are the biggest retailer in the UK. Tescos are not SECOND BEST.