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Old 16-11-2003, 11:42   #237
Bex
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Location: surrey
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by paulyoung666
i guess i must just be lucky up in teesside , is it a local number you ring or a national freephone number ?????????? , i just ring a local one not an 0800 one
well as one of my northern friends calls me, im a 'posh sourthern bird'....and i don't have many problems with waiting time, yeah sometimes i do, but even if i do i kinda expect to

are waiting times all that make ntl cs bad?

what makes them a good service?
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