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Old 16-11-2003, 08:38   #236
paulyoung666
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Join Date: Jun 2003
Location: norton , teesside
Age: 57
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Emperor Ming
I'm afraid its true had to use neighbours BT line, as ours was dead bb and telly ok thou, placed it on speaker phone and watched enderbenders and a film , entered all the right numbers for selecting faults then just music-music-music-music-music-music-music-music-music-music-

its not the service its just the contact hassle , because when at first you go through the selection of area/ type of service you want/ ditto/ ditto/ punching in all the options numbers , to get to an advisor who by your imput in the procedure will know you have come to report a fault.

Now I might be a little slow here but surely ???? The whole of the south UK population was not on the phone to report faults at the same time !

i guess i must just be lucky up in teesside , is it a local number you ring or a national freephone number ?????????? , i just ring a local one not an 0800 one
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