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Old 15-11-2003, 21:57   #231
Bex
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by dilligaf1701
I normally have to wait 10 mins ish for customer services.

And on average 45 mins on hold to tech support - plus the last three times i've phoned i've had the phone either put down or disconnected after this and have had to recall them for ANOTHER 45 min wait.
thats awful....i have only ever had that happen to me once, on ntl lines...have had it on other cs lines i have called (singlepoint 4u for one )

but i guess it could also depend on what time of day you call in
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