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Originally Posted by bexy
most people seem to have a problem with waiting times...out of interest how long have you been made to wait recently?
i used to bemoan the time it took to actually speak to a person, but today i had to phone nhs direct (my nephew was poorly and we needed advice) and i was waiting for half an hour and the music was worse than ntls
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I normally have to wait 10 mins ish for customer services.
And on average 45 mins on hold to tech support - plus the last three times i've phoned i've had the phone either put down or disconnected after this and have had to recall them for ANOTHER 45 min wait.