Last month's call to freephone CS on hold
for 2 hours 40 mins to try and report a vandalized telco cabinet at the end of our street ,
Gave up and in desperation
tried a northern franchises number 500 miles away, through in 2 mins
, after much transferring got to speak to a genuine guy who had the fault fix in 6 hrs
tip -- phone scotland to get fault fixed in southern england
