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Old 15-11-2003, 20:43   #224
Bex
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Join Date: Aug 2003
Location: surrey
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Re: NTL Customer Services: Your personal experience

most people seem to have a problem with waiting times...out of interest how long have you been made to wait recently?

i used to bemoan the time it took to actually speak to a person, but today i had to phone nhs direct (my nephew was poorly and we needed advice) and i was waiting for half an hour and the music was worse than ntls
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