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Old 15-11-2003, 11:58   #181
Undisputedtruth
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Join Date: Jun 2003
Location: South London
Posts: 549
Undisputedtruth can only hope to improve
Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by dilligaf1701
I'm confused (probably because I'm not a degree student ) If you don't like it - then why keep posting? If it affects you THAT much - why not go do something else.

Anyway - my own experience with ntl customer services is generally bad - most times they say they are going to change my service - then just don't do it.

Still - customer services have always been angelic compared to tech support in my experience ('why not call tech support 1st' - because I'm normally on hold for 45 - 50 mins) - only to be disconnected and have to call again.

I only have ntl broadband now... which I hope to get rid of soon as my local exchange has been upgraded.
I will stop when I think the time is right. The bad service from NTL and the insults from a minority of board members on this site only serves to spur me to post even more messages. Each time they insult me the more I say about NTL and themselves. However, I do expect flak from a minority of people and I shall rise above it accordingly.
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