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Originally Posted by Undisputedtruth
This is against the ToS on this site. However, they (the Mods) tend to allow these insults if someone does continually post negative messages about NTL.
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I'm confused (probably because I'm not a degree student
) If you don't like it - then why keep posting? If it affects you THAT much - why not go do something else.
Anyway - my own experience with ntl customer services is generally bad - most times they say they are going to change my service - then just don't do it.
Still - customer services have always been angelic compared to tech support in my experience ('why not call tech support 1st' - because I'm normally on hold for 45 - 50 mins) - only to be disconnected and have to call again.
I only have ntl broadband now... which I hope to get rid of soon as my local exchange has been upgraded.