Cable Forum - View Single Post - NTL Customer Services: Your personal experience

**Chris** · 14-11-2003, 12:16

NTL is making a big thing out of being able to report any fault by dialling 150 from an NTL phone. It's plastered all over my bill each month. This means increasing numbers of internet problems going initially to CS and then transferred to Cable Modem Support.

I don't know why they do this, presumably it helps them route calls more efficiently.

14-11-2003, 12:16	#157
Chris Trollsplatter Join Date: Jun 2003 Location: North of Watford Services: Humane elimination of all common Internet pests Posts: 38,128	Re: NTL Customer Services: Your personal experience NTL is making a big thing out of being able to report any fault by dialling 150 from an NTL phone. It's plastered all over my bill each month. This means increasing numbers of internet problems going initially to CS and then transferred to Cable Modem Support. I don't know why they do this, presumably it helps them route calls more efficiently.