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Originally Posted by scastle
I think Mark was saying that he would still be as helpful as required, but would be less likely to go beyond the minimum required to help an abusive customer.
So, UDT, in your (presumably) customer facing rule, are you equally helpful to all your customers? Or do you help some more than others?
Edit: Was typing this while bexy posted.
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well at least we read his post and agreed :p
your talking to a philosopher its what i am trained to do :p