Quote:
|
Originally Posted by Undisputedtruth
It was not me that chose NTL but NTL had bought my franchise area out and offered poor customer services in return. As a customer I have every right to voice my dissatisfaction in the way NTL has managed their affairs in provided me a supposed service.
I've tried to cancel my services and have been offered retention deals which I have accepted. However, there will be a time when I will cancel my service altogether with NTL. Thanks to BT for saving a small fortune on my telephone bill, this actually finance my NTL package.
|
yes u have every right to be dissatisfied with the service, but if i was you and i had such a problem about their CS i would write a strongly worded letter to the MD and i would cancel my contract regardless of the fact that they offered me deals......if its the tv you will miss, well get sky or digital, if its the BB u obviously already have BT get BT BB........
or you could just continue to bemoan the service you get.....your choice really
