View Single Post
Old 13-11-2003, 21:59   #83
Undisputedtruth
Banned
 
Join Date: Jun 2003
Location: South London
Posts: 549
Undisputedtruth can only hope to improve
Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Mark W
to be serious for a moment....

UDT, you keep on about your superior customer service skills, all the training you have had and how good you are - ie, dealing with difficult people - yet you are constantly rude and abusive to just about everyone on here... why not practice what you preach and BE NICE?

ok, be rude as you like to me, i really wont lose any sleep over it, but there are people who have been perfectly nice to you, offering genuine help - yet as soon as you find out they work for ntl, you become rude and insulting....well, thinking about it they dont even have to say they work for ntl, using homealne as an example the other night (sorry to bring your name up mate), all they have to do is not loudly denounce ntl to recieve your insults

sod customer service skills...... how about you try acting like a human being for once?, you do and you will be pleasantly surprised at how willing people will be to sort your problems, i promise you......
What are you talking about Mark? I've done extremely well in sorting out my telephone line when it was disconnected through NTL's own incompetance, without anyone's help on these forum.

However, it is a sheer pleasure in dealing with BT, that you can only speak with or listen with respect. Sadly, NTL are a long way off to get my respect. THERE IS NO POINT IN RESPECTING NTL IF THEY ARE UNABLE TO RECIPROCATE.
Undisputedtruth is offline