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Old 13-11-2003, 21:47   #79
Mark W
 
Join Date: Jun 2003
Location: Swansea
Age: 47
Posts: 620
Mark W is on a distinguished roadMark W is on a distinguished road
Re: NTL Customer Services: Your personal experience

to be serious for a moment....

UDT, you keep on about your superior customer service skills, all the training you have had and how good you are - ie, dealing with difficult people - yet you are constantly rude and abusive to just about everyone on here... why not practice what you preach and BE NICE?

ok, be rude as you like to me, i really wont lose any sleep over it, but there are people who have been perfectly nice to you, offering genuine help - yet as soon as you find out they work for ntl, you become rude and insulting....well, thinking about it they dont even have to say they work for ntl, using homealne as an example the other night (sorry to bring your name up mate), all they have to do is not loudly denounce ntl to recieve your insults

sod customer service skills...... how about you try acting like a human being for once?, you do and you will be pleasantly surprised at how willing people will be to sort your problems, i promise you......
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