Cable Forum - View Single Post

AntiSilence · 14-08-2006, 20:02

When I moved house once and transfered ntl to the new house, they came round and installed it all on time etc. But, they had took my payment off direct debit (as it was on) and didn't tell me this. This caused me to miss a months payment, as I just glanced at the bill, thinking it was still on DD. I paid it when I got the next bill (which was for 2 months) but they didn't cut me off or even send me a warning letter.

14-08-2006, 20:02	#22
AntiSilence Inactive Join Date: Jul 2006 Location: Sutton-In-Ashfield Age: 48 Services: C#/ASP.NET Web Development Posts: 3,580	Re: Legal Action Against NTL When I moved house once and transfered ntl to the new house, they came round and installed it all on time etc. But, they had took my payment off direct debit (as it was on) and didn't tell me this. This caused me to miss a months payment, as I just glanced at the bill, thinking it was still on DD. I paid it when I got the next bill (which was for 2 months) but they didn't cut me off or even send me a warning letter.