you think NTL.TELEWEST are bad give sky a call and stay on hold for 87 mins and get a nice chap from india called kevin or keith who asked questions of a list and says hows the rain were you are.... nice chap but no help then says try a s/w download whan all you want is a sky dig radio ....agh well it only killed 87mins of my life .........i wonder if i can claim that back.....?