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Originally Posted by hotscotchbonnet
Well, thankyou I do appreciate the time spent by everyone on these forums in sorting out problems, and it is a great forum.
However, I did follow up that option when I first posted my case a month ago and sent off my a/c details, and NTL declined to get back to me.
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There have been some issues recently which may have meant our requests to ntl have not been recieved - this now appears to have been resolved and I can guarantee you a response if want me to get involved.