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Old 04-08-2006, 17:15   #6
Toto
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Join Date: Dec 2004
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Re: Courtesy call from NTL - £10 fine if your late paying your bill !

Quote:
Originally Posted by theNomad
Damn whats with this company i've been with them 10+ years never once been cut off or had trouble other than the times they've had monthly caps.

Since about April I've had nothing but trouble, cut off a week cause I paid my bill the day after I should have done, and they couldnt confirm my payment due to me paying via paypoint card.

Had trouble last month over being billed for Premiership plus. Had my phone calls turned to incoming only due to my bill going over £100, even though every other year since sky have had pay-per-view football you've had to phone up to say you wanted it, this year for some odd reason they just did it automaticly.

Then today got a automated phone call saying any late payment of the bill will mean they charge us a £10 fine. (is this actually legal to charge people fines for services being paid late). Its not like I pay late every month I guess around 3-4 times in 10 years, I mean everyone has hard times finding money, just a little tight right now putting money aside to get school uniforms for 4 kids.

All this payment crap alongside the cost going up and me repeatedly trying to get my cable TV reception upto scratch for months (the local kids play near the outside green cab box on end of our street, which causes my tv to freeze). As pushed me to my limits and left me angry at NT-hell

BTW, that automated phone message usually doesn't kick in until you are about 21 days late.

Do yourself a favour, pay the bill, then got on a DD, it may make things easier for you.
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