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Old 13-11-2003, 09:43   #48
Stuart
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Undisputedtruth
Sorry, what evidence do you have he's not? Homealone has been on my tail for a long time. He even PM me to say he had actually complained about me. How weird is that?
I don't have any evidence he is not. However, having read his post again, I don't see any way it could be aimed at you. He appeared to be cracking a joke at pem's expense. Pem appeared to be having a go at you.

Quote:
It is not surprising he has voted to say he has never had a problem with customer services.
Maybe, just maybe, he hasn't had any problems with Customer Services. You continually say the whole of NTL customer services is bad because you have dealt with a few bad CS people. This is not true. NTL, like any organisation (BT included) has good and bad employees.
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