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andynation · 03-08-2006, 18:59

My biggest gripe was that you could only cancel 9-5 on a week day. As the first ntl cs girl told me its tough luck that you have a job "you are now stuck in our catch 22 situation - got a job to pay for ntl, can't cancel your ntl cos you are at work." Again ntl staff charming the pants off a customer - they must have special vindictiveness training camps.

Anyway that all meant long mobile calls. God knows how much it cost me, even 0800 isn't free on a mobile. Still well worth the investment to get out of there.

03-08-2006, 18:59	#26
andynation Inactive Join Date: Aug 2006 Posts: 6	Re: How to cancel ntl services? My biggest gripe was that you could only cancel 9-5 on a week day. As the first ntl cs girl told me its tough luck that you have a job "you are now stuck in our catch 22 situation - got a job to pay for ntl, can't cancel your ntl cos you are at work." Again ntl staff charming the pants off a customer - they must have special vindictiveness training camps. Anyway that all meant long mobile calls. God knows how much it cost me, even 0800 isn't free on a mobile. Still well worth the investment to get out of there.