Re: E-mail addy required
This is very similar to what happened to me!
Billing said exactly the same thing to me when I said they had overcharged. They basically said overcharged or not I had to pay the disputed amount or face debt collection.
Again NTL are overchaging and offering to credit back the overchage against future service despite the accounts being cancelled! ludicrous! They should not be using their customer base to secure interest free loans!
These stories really do need to be collected.
I like the idea of contacting Richard Branson. This i will be doing now! I have already contacted the BBC and various other consumer groups.
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