View Single Post
Old 12-11-2003, 20:25   #34
Undisputedtruth
Banned
 
Join Date: Jun 2003
Location: South London
Posts: 549
Undisputedtruth can only hope to improve
Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by ntl customer
Well, it did take weeks of hanging on the phone nearly every day (with the exception of Sundays) in a call box to get their services
I would have to agree with you on this. I try not to call NTL as the experience can be dreadful. Having said that I've chosen the option of hit and miss. Hit being they know how to answer simple questions like can you tell like how much is itemised billing and how much does it cost to have voice. I try not to ask difficult question as I know this may confuse their minds like how comes BT offers free itemised billing and free voice mail and NTL don't!

Undisputedtruth is offline