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Originally Posted by D4n
Hi, I noticed the £30 deal that NTL are advertising on the TV at present and called up customer services asking why my bill was over double that even though I thought I had a basic package.
The lady on the phone suggested she may be able to do me a deal! I said ok whatâ₠¬Ã¢â€žÂ¢s that, she then went on to tell me she could take £8 off of my monthly bill! I made sure she repeated that nothing on my package or agreement would change which she confirmed.
How is it that NTL can just do that, I means how long I have I been paying that extra £8 for.
So I'm now paying £45 for 1mb broadband, Family package Tv and Free evening and weekend calls. (Obviously I called customer service during the day before dinner time to get through to them.)
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did you ask for a discount on your broadband
