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Originally Posted by andynation
I am also a long suffering NTL customer and have been trying to cancel my services for a week now but only get through to people who say they can't help . What is the address to write to as I'm getting desperate now - I leave the country in 2 weeks...
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What OTELO told me is to write to this address saying you have been directed to do so by OTELO, send your letter Recorded so NTL can't deny receiving it, and keep a copy to send to OTELO if NTL continue to ignore you.
NTL Customer Concern
PO Box 232
Manchester
M22 0WL