Re: How to disconnect?
A classic case of did you or didn't you try to cancel. I'm not saying your dind't try, but it's how to prove it. Perhaps your phone bill is itemised so you can at least prove you did make a phone call to ntl, when you say you did?
Did you act on the basis you'd cancelled by arranging alternative suppliers, or are you still using your ntl services? The latter would imply that you wern't so convinced about cancellation.
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