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Disconnection
Help anyone ?
Been with NTL and Diamond Cable before them for about 10 years.
Pay all bills by direct debit.
Used phone on Wednesday about 1300, tried again 1500..line dead
rang NTL you have been disconnected was the reply .. as if I didnt know !
Why ?
Dont know but we will sort it out and you will be back on in 2 hours at the most.
Rang back after 4 hours.. needless to say no line !
They made a mistake.. it will take a maximum of 2 days to get you reconnected !
2 days up.. rang again you have been given wrong info.. it usualy takes 3-5 days !
Tried another line going via the accounts confirming d/d had gone in.. finally sent down the line 3-5 days no chance probably 7 -10 days....
I feel a call to BT coming on very shortly... have a nice day y'all
p..d off Alan in Grantham
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