arcamalpha2004

People have to be quick off the mark when NTL increase the charges like this, aside from challenging the charge there is nothing to stop customers who have had their services less than 12 months contacting retentions with view to activating the get out clause, all they need do is give 30 days notice, facing the prospect of losing more customers are NTL still going to dig their heels in for £4 or £10? I think not given the recent publicity on these forums about discounts.