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Originally Posted by Minbu
Surely a "contract" cannot be changed without the consent of both parties!
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That opens another can of worms
All I will say is that by you, the customer, continuing to accept the services, you are perceived as accepting the t&c's
Whether that is seen as a " fair contract " can only be determined if it was challenged.
I have yet to hear of NTL taking anyone to court for breaking the contract, maybe someone can point me to any cases?
My sister had a problem with NTL in as much as the sales guy on her doorstep was a bit uneconomical with the facts, she had not signed any contract, she had not received a copy of a contract back from NTL.
When she took the matter up with the consumer protection people here, they said that she was bang to rights to cancel because she had not signed a contract, nor received a copy of one back from NTL.
I think you make your own mind up about their contracts, all I was saying was that if they increase your charges you can get out, whether you have fulfilled the 12 months or not, but you need to let them know within 30 days.