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Late Payment Charge
do not pay the £10 late penalty charge added to your account it,s an illegal charge.threaten them with court action and they,ll refund it see bank action group for sample letter to send,just on with the £4 none DD fee also illegal trying to claim it all back to 2004,will let you know how i get on. Don,t be put off sent them a letter,call centre staff will just fob you off
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