Cable Forum - View Single Post - NTL offering package to challenge talk talk

lucid · 27-07-2006, 04:36

Omg its taken me hours to go thru all the posts in this thread.
I'm in leeds and been with NTL for about 6/7 years with the DTV+phone and dial up 1st then fastest BB when it came available.

I used to periodically call the local (0113) sales number who were always great and do deals or upgrades but this has been dead for a year or 2.

Firstly some relevant info for all.

1) Got my friend set up on talk talk from a BT tel line (not under any contract to bt) was able to swap within about 10 days and the BB took 12 weeks or so and is about 2meg DL speed and is fine all working ok.

2) my dad decided to go talk talk from ntl line (says no one from retentions called them but they were on holiday so could have missed the call.
Basically you can swap yr tel no. back to BT and pay line rental to them for 3 months in advance. But start on Talktalk straight away for the ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£9.99 all calls option then as soon as the 3 month bt contract is up pay the rental to TT then get your free international calls and apply to get yr BB. Not sure as to whether you have to wait to get the BB or not.

3) For my mum (different house) i arranged to get BT to get the TT (from NTL line) then the cancellation team kept calling. 1st time just offered half price line rental for 6 months and would waive the non DD charge, said i wasnt interested and to call me back in a week or so.

When i mentioned TT they said they would match TT offer. So in the end got ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£21 for TEl line+24/7 TU + 1mb unlimited BB + discounted Int call package (normally ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£1.50 though it now includes mobiles abroad! and was told its ALL international locations not just 30).

I thought this was fair enough as the net will be just for email and occasional browsing when I'm there.

Now i have to sort mine out, just got my Bt date as 1st August through, and will call NTL retentions 2moro i think after reading the 30 or so pages of this thread or they may call me 1st who knows!

The CS are in Newcastle i believe but when i spoke to them about my mothers account the chap said they definitely could not offer free international calls??though some people on this thread said they have. Unusually they were more keen to advise on alternative providers of cheap international call than themselves which although strange i thought was honest and honourable.

Generally i've found them (NTL) to be good in terms of CS and the times when i did have loss of service for my BB they refunded the whole months bill without a quibble. just a tip for those worried about the 0870/0845 CS numbers just google "say no to 0870" and no longer worry!

lets hope i get a good deal 2moro or whenever.! I suspect the price war will continue now Sky have their deal in place and orange too...soon o2 and voda and T mob no doubt!!

27-07-2006, 04:36	#458
lucid Inactive Join Date: Jul 2006 Posts: 9	Re: NTL offering package to challenge talk talk Omg its taken me hours to go thru all the posts in this thread. I'm in leeds and been with NTL for about 6/7 years with the DTV+phone and dial up 1st then fastest BB when it came available. I used to periodically call the local (0113) sales number who were always great and do deals or upgrades but this has been dead for a year or 2. Firstly some relevant info for all. 1) Got my friend set up on talk talk from a BT tel line (not under any contract to bt) was able to swap within about 10 days and the BB took 12 weeks or so and is about 2meg DL speed and is fine all working ok. 2) my dad decided to go talk talk from ntl line (says no one from retentions called them but they were on holiday so could have missed the call. Basically you can swap yr tel no. back to BT and pay line rental to them for 3 months in advance. But start on Talktalk straight away for the ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£9.99 all calls option then as soon as the 3 month bt contract is up pay the rental to TT then get your free international calls and apply to get yr BB. Not sure as to whether you have to wait to get the BB or not. 3) For my mum (different house) i arranged to get BT to get the TT (from NTL line) then the cancellation team kept calling. 1st time just offered half price line rental for 6 months and would waive the non DD charge, said i wasnt interested and to call me back in a week or so. When i mentioned TT they said they would match TT offer. So in the end got ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£21 for TEl line+24/7 TU + 1mb unlimited BB + discounted Int call package (normally ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£1.50 though it now includes mobiles abroad! and was told its ALL international locations not just 30). I thought this was fair enough as the net will be just for email and occasional browsing when I'm there. Now i have to sort mine out, just got my Bt date as 1st August through, and will call NTL retentions 2moro i think after reading the 30 or so pages of this thread or they may call me 1st who knows! The CS are in Newcastle i believe but when i spoke to them about my mothers account the chap said they definitely could not offer free international calls??though some people on this thread said they have. Unusually they were more keen to advise on alternative providers of cheap international call than themselves which although strange i thought was honest and honourable. Generally i've found them (NTL) to be good in terms of CS and the times when i did have loss of service for my BB they refunded the whole months bill without a quibble. just a tip for those worried about the 0870/0845 CS numbers just google "say no to 0870" and no longer worry! lets hope i get a good deal 2moro or whenever.! I suspect the price war will continue now Sky have their deal in place and orange too...soon o2 and voda and T mob no doubt!!