[john01]

I'll bet money ntl lieing about that credit on your bill, they promised me the same thing, don't fall for it, it a ploy to tie you in again, now you'll have to give another month notice, she's not a good sales girl, she's just a drone reading from a script. Get out while you can. I've manually discounnected ntl bb, tv and phone and gone back to BT. This cost me a £129 but I've also paid out £40 in one day just trying to get through to cancelation, get my meaning.