26-07-2006, 13:42
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#106
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: ntl complaints procedures.
Guys, while you are welcome to post in this thread, if you have a specific problem, it would be easier if you can create your own thread to deal with it.
To create your own thread is quite easy. Go to http://www.cableforum.co.uk/board/index.php (or click Cable Forum between the two menu lines at the top of each page). This brings up a list of the forums that make up this site. Double click on the title of the appropriate forum. Now, you'll see a list of the most recent threads on that forum. At the top of this list, there is a large "New Thread" button. Click this.
I am asking that you create your own threads, as with multiple people posting problems in the same thread, it can get difficult to follow. If a thread is difficult to follow, people won't read it. It also makes it difficult to see if someone has come up with a solution.
---------- Post added at 14:42 ---------- Previous post was at 14:37 ----------
Quote:
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Originally Posted by Anubis99
Well you'd have thought I learned my lesson years ago with NTL grief last time I moved home. But nope, once again i'm on the move, this time I wish to cancel permanently my phone and broadband services. i have so far today wasted approximately 5 hours on the phone in queues, eventaully connected (record is 34 mins!) then transferred, line dropped. redialled, waited. told to call another number. Apologised to for problems and then hung up on!!
No way to cancel via website and being billed for several hours sat listening to platitudes on an 0845 no. when all i want is to cancel is NOT amusing anymore.
Please, please, please can anyone advise, whom or where to call to cancel my contracts without wasting more of my time or money?!? 
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See http://www.cableforum.co.uk/board/sh...ad.php?t=50419
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