Cable Forum - View Single Post - Screw The Payers, Give The Chancers Free Deals!

etccarmageddon · 26-07-2006, 14:29

I think the reason they dont ask for a new 12 month contract is because they at NTL dont want to tie themselves down to it!

I mean these people are so disorganised in terms of the systems that they can only apply these rentention discounts for a 3 month term, they have to put a note in their diaries re when to reapply the discount in 3 months time and remember to do it!!! and if they're off sick or on holiday in 3 months you could end up finding your discount has been accidentally forgotten.

so there's no chance of a 12 month term - not when they cant organise a **** up in a brewery. they being the management not the retentions/customer services call centre staff who in my opinion are great.

---------- Post added at 14:29 ---------- Previous post was at 14:27 ----------

I'm on a discounted 10meg deal - I would love to sign up for another 12months as I'm happy it matches the marketplace offerings.

26-07-2006, 14:29	#46
etccarmageddon Inactive Join Date: Jun 2003 Location: Manchester Posts: 5,638	Re: Screw The Payers, Give The Chancers Free Deals! I think the reason they dont ask for a new 12 month contract is because they at NTL dont want to tie themselves down to it! I mean these people are so disorganised in terms of the systems that they can only apply these rentention discounts for a 3 month term, they have to put a note in their diaries re when to reapply the discount in 3 months time and remember to do it!!! and if they're off sick or on holiday in 3 months you could end up finding your discount has been accidentally forgotten. so there's no chance of a 12 month term - not when they cant organise a **** up in a brewery. they being the management not the retentions/customer services call centre staff who in my opinion are great. ---------- Post added at 14:29 ---------- Previous post was at 14:27 ---------- I'm on a discounted 10meg deal - I would love to sign up for another 12months as I'm happy it matches the marketplace offerings.