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Originally Posted by Rillington
It should also be noted that ntl makes money out of using a 0845 number. Granted it isn't as much as Sky makes out of using 0870 number (which I am told is 6p/minute per call) but ntl still makes money out of it nonetheless.
The fantastic money-saving website www.saynoto0870.com has found a couple of working alternatives. They are:
- 6: Customer Services for ex-CWC NTL customers - Bromley platform - no menu
- 01256 751047: Customer Services for original NTL customers - Langley platform - no menu
In addition, the site also says that the customer retention department and the sales dept for existing customers is still available on freecall 0800-0529403.
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Don't know how I'd manage without that site. No need for a petition when you have site like that. I hate it how companies make money out of customers in this way - far enough for support, but not general administration /communication issues. With all these companies switching to 0845 numbers it does make talk unlimted packages far less useful.
Agree that it's stupid for Ntl to tell you teh cost of calls from a BT line