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Originally Posted by TheNorm
So customer loyalty counts for nought?
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i never said anything about loyalty. All im saying is if i can squeeze a regular reduction out of my supplier i will.
Reducing pices as a loyalty bonus doesnt work, however 1 month fre at the end of every 12 months might work. Suppliers need to balance discount with retention
---------- Post added at 20:05 ---------- Previous post was at 20:03 ----------
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Originally Posted by orangebird
I know what t&cs are for goodness sakes, I negotiate them every day.
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negotiate T&C's?? who negotiates with NTL of behalf of a customer?? No one thats why the office of fair trading exist.