[john01]

Beleive me when I say there is no way of contacting NTL for service by phone, only by letter. However it could take months for them to reply, meanwhile their charging you and just making you more angry.

I've got one idea I'm persuing (based on one free consultaion with a solicitor), it's going to be expensive but when you count the cost of calling NTL CS for another month it's cheap - here's my idea.
I have signed back up with BT and due to have my line installed on the 29/07/06 at a cost of £139 because I don't have a BT line in my home, the installation will also include BB (8mb) at £9.99 for the first 3 month and £17.99 thereafter. Once this is done I will very carefully disconnect all NTL service BB, TV and Phone.

What effect this will hopefully have is that NTL will not have any record of usage comming into my home for TV and BB. I now believe that NTL are lieing to me about my cancelation requests so they can continue to supply my home with services of which they will have a record of usage. They have cut my phone off so I have no method of contacting them and I don't want to keep paying friends and family to use their phone to call NTL I have already disconnect NTL TV and reinstalled my own freeview box as well pulling the phone out the socket allthough NTL can still charge for line rental.

I have now spent a total of £32 calling NTL CS on their 0845 number, at least BT have an 0800 number to CS. I think this is the best way to, beat NTL at their own game. BTW, if you've got a BT box in your home, go back to BT and disconnect NTL srvices, make sure you don't damage their equipment.

---------- Post added at 16:09 ---------- Previous post was at 15:51 ----------

BTW, I've sent my account details to the forum team to see if they can help but they haven't replied, I'm starting to get paranoid about this forum and who's behind it. If they have contact with higher echelons at NTL why don't they just help everybody instaed of a choosen few. What does it take before the forum team will help???????.