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Originally Posted by bod62uk
Hi,
This is my second attempt at trying update this post.
Could somebody please contact <deleted>?
He promised to make an effort at trying to sort this mess out with my Partner Emma Alloway.
He asked that we talk to nobody else accept him.
Emma has emailed him all to no avail.
This is a shame because he did come accross to Emma as a ray of hope in an otherwise abismal company.
NTL credit solutions are constantly calling us up, but to be honest NTL are going to get nothing until they explain exactly what they are playing at with these illegal direct debits, NON production of bills etc!
I simply cannot wait until it's all cut off and I can have my day in court.
As other users of this site will be able to tell by the dates of these postings, Little or no help has been offered by NTL, But are quick to threaten legal action and swipe monies without customers knowledge from their bank accounts!!!!!!!!!!!
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I am getting monthly statements from ntl, I only have broadband with them, but on the statements there is no charge for the broadband, infact it is showing as a credit of £14 something, this has been going on for the past 6 months or so, why dont i contact NTL? Reason one I am not going to pay for a phone call to report a fault that is their fault, and point two I keep my bank statements that show that NTL have been taking the money from the account every month.
Good luck with your issue, hope it gets sorted for you.
