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Ayres Rock · 24-07-2006, 00:01

Hi All, I was hoping i could get some help as i have read this thread and believe something could be wrong somewhere with myself.

I have recently signed up with NTL for Base TV, Local Phone and 4mb BB. I set the DD up to go out on the 25th or after each month as this is Payday for both me and my partner.

This is due to be my second month of paying and both time i have been taken overdrwan by NTL taking money out days before. What really gets me is when i checked the account, the 2 bills i have recvied look to be going out correctly (The second one hasn't gone yet, due to in 2 days time). The money that is going beforehand and causing me to go overdrawn, i have not received a bill for. Looking at my direct debits online, i too have 2 NTL DD's going out (One is called NTL GROUP LTD and this is the one going out early, the other is called NTL COMM SERV LTD which seems to equate to my proper bill i have been receiving).

Any ideas (If you followed what i was trying to say). PLEASE HELP!!!!

p.s. going back to the keystroke recording mentioned earlier in the post. When i installed BB Medic, ZoneAlarm did say that a keystroke recorder was trying to be installed, i declined for obvious reasons.

24-07-2006, 00:01	#45
Ayres Rock Inactive Join Date: Jun 2006 Posts: 11	Re: NTL Illegal Direct Debit Hi All, I was hoping i could get some help as i have read this thread and believe something could be wrong somewhere with myself. I have recently signed up with NTL for Base TV, Local Phone and 4mb BB. I set the DD up to go out on the 25th or after each month as this is Payday for both me and my partner. This is due to be my second month of paying and both time i have been taken overdrwan by NTL taking money out days before. What really gets me is when i checked the account, the 2 bills i have recvied look to be going out correctly (The second one hasn't gone yet, due to in 2 days time). The money that is going beforehand and causing me to go overdrawn, i have not received a bill for. Looking at my direct debits online, i too have 2 NTL DD's going out (One is called NTL GROUP LTD and this is the one going out early, the other is called NTL COMM SERV LTD which seems to equate to my proper bill i have been receiving). Any ideas (If you followed what i was trying to say). PLEASE HELP!!!! p.s. going back to the keystroke recording mentioned earlier in the post. When i installed BB Medic, ZoneAlarm did say that a keystroke recorder was trying to be installed, i declined for obvious reasons.