Cable Forum - View Single Post

john01 · 23-07-2006, 16:37

Hi there,
Aint got a clue how to use this forum so please excuse my inroad methed, I just want to have my say. I'm an angry NTL customer who has written 5 letters of complaint to NTL including I fax. I am now in discusstion with ofcom regarding the matter. Let me tell ya, I've been lied to many of time by NTL staff. I've had late night phone call for NTL staff saying that they don't want to lose me as a customer and made promises to me if I continue using the service. However, the promises never came. I think this is some kind of ploy to ties me into another month of service. I'm currently on medication because of the matter, can you believe that. I don't want compo, I just want out so I can go back to BT.

23-07-2006, 16:37	#101
john01 Banned Join Date: Jul 2006 Posts: 4	Re: ntl complaints procedures. Hi there, Aint got a clue how to use this forum so please excuse my inroad methed, I just want to have my say. I'm an angry NTL customer who has written 5 letters of complaint to NTL including I fax. I am now in discusstion with ofcom regarding the matter. Let me tell ya, I've been lied to many of time by NTL staff. I've had late night phone call for NTL staff saying that they don't want to lose me as a customer and made promises to me if I continue using the service. However, the promises never came. I think this is some kind of ploy to ties me into another month of service. I'm currently on medication because of the matter, can you believe that. I don't want compo, I just want out so I can go back to BT.