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I don't know if it has changed with some new software, but the Samsung STBs, were never capable of the full 10meg speeds, I think around 5-6meg was about their lot. On that basis I can't expalin what you see on the website.
You can upgrade to a modem, but there was a one of £50.00 charge for that - dunno if the penny pinchers at ntl have dropped that yet.