If you think NTL are bad, you should try Dabs Direct.
I buy a lot of small stuff for work using my corporate credit card and I decided to open an account with dabs. So I filled in my e-mail address and other details and ordered my first item. Great you think.
So a day later I decide to order something else, I try to log in and it refuses to let me, says I got the password wrong - so I try the "fogotten password" link and it says my e-mail address does not exist. In the meantime, their system is happily sending progress e-mails for my first order to my "non existant" e-mail address
I e-mail their support with the above details and a day later they mail me back a link to registration problems
did the idiots not read my e-mail, I'm already registered and have ordered, I just can't login again.
I e-mail them again, several days later they say "there was a problem, it's fixed now". Great - except it's not fixed, it still says I don't exist. In the meantime my first order has arrived and the invoice was e-mailed to me (yes, to the address they say doesn't exist).
I have e-mailed them again to point out that I cannot log in and hence I cannot do business with them - no reply at all after three weeks and I still cannot log in.
In conclusion, this firm is the biggest bunch of ******s I have ever had the mis-fortune to deal with - my advice to anyone is avoid them like the plague, use Ebuyer or something [anything] else (I have never had a problem with ebuyer and they are generally cheaper as well).
As for Dabs ....
