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MovedGoalPosts · 21-07-2006, 11:43

Prolonged outage of service is not good. Phone faults and don't just accept the prerecorded announcements. Speak to an actual person and get them to personally confirm that there is a network fault and when it will be resolved, or alternatively that there is something wrong with your specific service that requires someone to investigate further. And if service has been out for so long, ask for confirmation that you will be credited for the outage period.

21-07-2006, 11:43	#12
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 62 Posts: 15,868	Re: Complete loss of service in St Albans Prolonged outage of service is not good. Phone faults and don't just accept the prerecorded announcements. Speak to an actual person and get them to personally confirm that there is a network fault and when it will be resolved, or alternatively that there is something wrong with your specific service that requires someone to investigate further. And if service has been out for so long, ask for confirmation that you will be credited for the outage period.