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Old 20-07-2006, 17:06   #452
etccarmageddon
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Join Date: Jun 2003
Location: Manchester
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Re: NTL offering package to challenge talk talk

you need to call them again - it will be recorded on your account who you spoke to in retentions and what they offered you. I know cos my 10meg at £10 a month direct debitted incorrectly last month and they checked the account and found the details of it and how it had not been applied correctly.
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