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Originally Posted by Chrysalis
yeah lost your other post was going to respond ben did naff all about my line.
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BT's customer service is no better and is in my opinion far worse than that of NTL. All this crap about how there senior managers will come running to your rescue just from a email is laughable.
Now you see why i could not be bothered messing about with them. The only way to make them realise that they are crap is to hurt them by leaving. To be honest i don't think that will even bother them they are to thick skinned and arrogant to understand.