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Old 19-07-2006, 20:38   #2
Bill C
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Re: its not always greener on the other side

Quote:
Originally Posted by Chrysalis

To add my phone line is much worse quality then the ntl line in the property, the BT one sounds like the volume is turned down and performs slower on dialup, however BT count it as faultless. Ben CEO of BT didnt even reply to email sent to him. So I guess he isnt that concerned about customers after all.
Hi

Sorry to hear of your problems. Sound quality of your line is my or was my problem, From day one i complained to BT about the quality of the line which was far worse then any NTL line i had used. I to had no help from BT and it was me who did all the work for them. Today i was number ported back to NTL.

The engineer turned up at the times stated.
He reconnected my extensions.
He confirmed all was working.
He cleaned up his mess.

Now the main point. My line is clear again omg is it clear. The difference in quality is total stunning. My time with BT was a nightmare which is now over and will not be repeated.

The grass was not greener at all for me, It was a certain shade of brown.
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