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Paul K · 19-07-2006, 08:36

Any lights on the modem not lit or flashing when the cable is connected?
Getting the cable disconnection message is normal when you pull the lead from a router or SACM etc.
Power off the pc and modem, plug the lead back in, power up modem, wait for lights to settle and reboot PC.
If any lights keep flashing let us know and also tell us which lights are lit and which are not.

19-07-2006, 08:36	#2
Paul K Inactive Join Date: Jun 2003 Location: Essex innit Age: 52 Services: Sky HD + 16Mb ADSL BT Telephone Posts: 15,735	Re: Loss of connection NR Any lights on the modem not lit or flashing when the cable is connected? Getting the cable disconnection message is normal when you pull the lead from a router or SACM etc. Power off the pc and modem, plug the lead back in, power up modem, wait for lights to settle and reboot PC. If any lights keep flashing let us know and also tell us which lights are lit and which are not.