[Heedyheed]

I've not been over-impressed by NTL's 'engineers' ability to resolve intermittent problems. The last time our TV box failed the bloke they sent spent most of the time on his phone chatting to his mates and arranging his weekend's social activities. He also left the cabling to various other boxes disconnected - something I had to fix myself once he had gone.

No, I'd rather not have another of them in my house unless absolutely necessary. Anyway, I'll have to pay two or three quid for the priviledge of reporting a fault and spend 20-30 minutes on the phone to their bloody Indian call-centre doing things that I've already tried.

Nah - unless it gets worse or continues as it is for a couple more weeks I'll live with the inconvenience of the odd interruption. Fortunately, my problem is a lot more infrequent than yours.

Mike