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SnoopZ · 17-07-2006, 21:13

You can't upgrade or downgrade more than once in a 30day billing period Bud.

If i was you i'd call CS and tell them to pull their finger out. If that doesn't move them just ask to be put through to retentions so you can cancel. I suspect your BB will be back up to 10mb again after you have spoken to retentions.

17-07-2006, 21:13	#4
SnoopZ CF Resident Dog Join Date: Mar 2005 Services: Zen FTTP 910 Posts: 16,353	Re: Can`t get 10 meg Broadband? You can't upgrade or downgrade more than once in a 30day billing period Bud. If i was you i'd call CS and tell them to pull their finger out. If that doesn't move them just ask to be put through to retentions so you can cancel. I suspect your BB will be back up to 10mb again after you have spoken to retentions. __________________ F1 Race Schedule and Results https://gridhub.one/?series=F1