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MovedGoalPosts · 17-07-2006, 17:59

to Cable Forum

What did you have, TV, broadband, phone?
What package offer did you not want?
You say ntl have ignored your emails and not returned phone calls. What were you wanting them to do?
Lot's of information missing from your post really.

You have cancelled your direct debit, presumably as a prelude to cancellation of all your services. Have you told ntl you are cancelling your account, if so how. Do you think ntl realised that you have told them. If you have any doubts over that write by recorded delivery to the address on your bill and confirm you are giving 30 days notice. Otherwise the account will remain open and continue to clock up fees which they will pursue causing you much much aggration.

17-07-2006, 17:59	#2
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 61 Posts: 15,868	Re: NTL despair to Cable Forum What did you have, TV, broadband, phone? What package offer did you not want? You say ntl have ignored your emails and not returned phone calls. What were you wanting them to do? Lot's of information missing from your post really. You have cancelled your direct debit, presumably as a prelude to cancellation of all your services. Have you told ntl you are cancelling your account, if so how. Do you think ntl realised that you have told them. If you have any doubts over that write by recorded delivery to the address on your bill and confirm you are giving 30 days notice. Otherwise the account will remain open and continue to clock up fees which they will pursue causing you much much aggration.